Thank you for your interest in partnering with Hungry Children Project to send Food, Medical Supplies and Medicine to people in desperate need. The following information outlines commonly asked questions in regards to timelines, requirements and procedures. We hope this will help expedite your order. If you are ordering: Medicine To properly and safely meet the requirements of the end user we require a list of ailments, illnesses or infirmities to help our in-house Doctor assess what medicines to best offer you to treat the various needs indicated. We submit an order to the Pharmaceutical Company and they give our in-house Doctor access to the current inventory (as these medicines are dated, this inventory is turning over and changing daily). From the current inventory, our Doctor will attempt to create a custom list that meets the various needs your organization has indicated as critical. We then send the customized list back to you for your field physicians to confirm that the chosen medicines are adequate. Upon confirmation from your field physicians, we finalize the order with the Pharmaceutical Company. We order the appropriate size container (40’/20’) to be loaded and shipped to the agreed destination. This process may take days or sometimes a few weeks. HCP requires the contact name, organization and local receiving address with phone numbers, fax number and email. Further, we will require an ‘import certificate’ from most countries in Africa before the container can be sent from the US. This information will be submitted in an order form accompanying the Bill of Lading, the manifest (itemized inventory) and the suggested value of each container. If the organization that is ordering the shipment is different from the receiver, we need the partner/sending organization information as well. Medical Supplies Medical supplies are supplied by Pharmaceutical Companies preshrunk on pallets. There is usually a healthy mix of gauze, latex gloves and syringes, to mention a few items. They try to pack a good selection of supplies that would be commonly used in a clinic or operating theatre. HCP can furnish you with a general list of what goes into these pallets, though it varies from pallet to pallet. Each pallet is accompanied by a manifest for customs purposes. To best accommodate you, we generally ask your organization to identify how many pallets you can use. We occasionally send individual pallets, but the most cost effective way is to ship 20’ or 40’ containers. Periodically, we mix food and medical supplies in the same container. However, we do not mix pharmaceuticals with any other supplies. Food Food is a hard commodity to supply, as the need is so great, and therefore we only ship one container per month, on average. Our supplier packs a “family box” containing: Assorted Vegetables – Instant Soups – Cereal – Rice – Beans – Pasta – Powder Milk – Chick Peas and so on. The content may vary slightly from box to box. A 40’ container will hold approximately 1200 boxes each containing enough food for one family for one week. We are trying to access some bulk food, but this will be on a case-by-case basis. Timeline With the medicine, it may take up to six weeks to get the order on the ship. The surface shipping will usually take three (3) to six (6) weeks from door to door. This process has taken as short as six weeks in total, but also as long as 10 weeks. We have an agreement with DHL Danzas for all our shipping needs. However, if you have access to other reliable shippers we will entertain using them if it is a better fit. Cost Hungry Children Project does not charge for any of the supplies that we provide. However, there is a cost associated with the shipping, so we ask any organization to help us by paying for freight, which totals an average of $5500 per container. This cost is an average that we have paid for freight to Africa, South America and Central Asia. It may vary slightly depending on distance of trucking to the end destination. We have also faced isolated cases with shipping cost of up to $9,000. If the organization is not able to pay the entire shipping cost, HCP has access to some shipping funds to offset the total freight. Please indicate any financial concerns in regards to the shipping cost upon the time of ordering. Shipping As DHL invoices us upon the pick up of each container, we ask that you
send a check to: Comments All supplies provided through Hungry Children Project are free and shall be provided free of charge to the end user. It is not for resale under any circumstances. Indemnity The Hungry Children Project and the receiver of any supplies from the
organization hereby agrees to defend, indemnify and hold each other (including
its directors, officers, employees, agents, representatives, associates,
affiliates, parent and subsidiary corporations or organizations) harmless
from and against any and all claims, actions, suits, costs, liabilities,
judgments, losses, obligations, penalties, expenses (including, without
limitation, legal fees and expenses) and damages of any kind or nature
imposed upon, incurred by or asserted against the other arising from the
failure to abide by any restrictions or guidelines required by international
and domestic laws with respect to the exercise of any rights to transport,
import and disburse the goods provided by Hungry Children Project, or
for any breach of warranty or representation made herein by the indemnitor.
Hungry Children Project shall not be responsible for any shipment after
it leaves the warehouse of our supplier. |
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